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FAQs & Troubleshooting
Frequently asked questions, glossary of terms and more



Securely Contact Us - Claim Timeline Built In Messaging
Where is my Remittance?
Not seeing claims older than 3 years old on my web and mobile apps
Resetting Your Password
What plan am I on?
What if I take time off?
Payment Missing/Updating Direct Deposit
Can you use Dr. Bill on multiple devices?
Referring Physician Not Showing Up
When can I start entering claims?