Resetting Your Password

On the login screen, select “Forgot your password?”

Note: In-app password reset is not currently available on the mobile app. If you’re using a mobile device, please reset your password here.

Enter the email address associated with your account.

You’ll receive an email with instructions to complete your password reset.

Be between 8 and 128 characters

Have upper and lower case letters

Have at least (1) number

Have at least (1) symbol (e.g. !@#$%^&*)

Not contain (3) repeated or consecutive characters (e.g. 111 or abc)

Not contain (3) or more adjacent characters on the keyboard (e.g. qwerty, ytrewq, qaz, wer, poi, or !@#$)