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Referring Physician Not Showing Up

Unable to locate a specific referring physician in our database?

Megan Halstead avatar
Written by Megan Halstead
Updated over 2 years ago

Adding a new claim for a patient and running into a missing referring practitioner? Our database of referring practitioners is always growing, and sometimes we are missing some!

If you come across this problem, please connect with our team at help@dr-bill.ca and let us know the name of the referring practitioner (along with Billing Number if you have it) and we will add them to the database accordingly.
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Once our team confirms they have been added, refresh your account and you'll be able to access this physician when adding a referring practitioner.

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