Getting Started

Easy steps to start billing with Dr. Bill

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19 articles in this collection
Written by Tessa Brown, Megan Halstead, Cassidy Tonkin and 1 other

Connecting your GO Secure account to Dr. Bill

Follow along with these steps to connect to Dr. Bill so we can submit your claims and get you paid.

Written by Meagan Annmarie Sweeney
Updated over a week ago

How Long Does It Take To Get Set Up?

When will I be connected to Dr. Bill?

Written by Megan Halstead
Updated over a week ago

Creating a List of Favourites

Star your most commonly used billing items, diagnostic codes, or referring physicians.

Written by Meagan Annmarie Sweeney
Updated over a week ago

How to Add a Claim

Log a claim in 30 seconds on your smartphone

Written by Megan Halstead
Updated over a week ago

Dr. Bill Pricing Plans

Here's a description of each pricing plan and what it includes

Written by Meagan Annmarie Sweeney
Updated over a week ago

How to Add a Claim (Web)

Log a claim online

Written by Tessa Brown
Updated over a week ago

Pending Payment Number/ Pending Account Completion/Complete Payment Setup

Why are you seeing this on your dashboard and your claims and what does it mean?

Written by Cassidy Tonkin
Updated over a week ago

Claim Reports

How do I run a report and download my claim history?

Written by Megan Halstead
Updated over a week ago

How to Manage Your Claims

Written by Tessa Brown
Updated over a week ago

Patient Management

Adding patients to groups

How to move a patient into a patient group

Written by Megan Halstead
Updated over a week ago

Deleting a Patient

I created a patient by mistake, how can I delete them?

Written by Megan Halstead
Updated over a week ago

How to Add and Manage a Patient - Mobile

Patients can be added by taking a picture of a patient label, or manually!

Written by Megan Halstead
Updated over a week ago

Claim Management

Rejection Management

Do I need to resubmit this or will you?

Written by Megan Halstead
Updated over a week ago

Submission Errors

What does it mean when it says I have submission errors?

Written by Megan Halstead
Updated over a week ago

Multiple billing codes for one patient (iPhone)

How to create multiple claims for the same patient encounter

Written by Megan Halstead
Updated over a week ago

Cancelling Claims

Accidentally billed a patient twice or made a mistake?

Written by Tessa Brown
Updated over a week ago

Dr. Bill Explained

What is Dr. Bill?

Submit claims from your phone or online – save time & earn more

Written by Megan Halstead
Updated over a week ago

Contact Us - Support

How to reach us for help.

Written by Megan Halstead
Updated over a week ago

Privacy & Security

How Dr. Bill keeps your patient and claim information secure

Written by Megan Halstead
Updated over a week ago