How to Reconcile Unprocessed OHIP Claims

Part of the reconciliation process is to be aware of all unprocessed claims. Our software generates “Unprocessed Claims Summary Report” which is a dynamic report, and will show all claims submitted after the 18th (usually), rejected claims, saved claims, and error claims (correction needed before submission to MoH). Once claims are paid, it will show in the payment report. Physicians need to watch for claims that show up in the unprocessed claims report month after month and follow up with the MoH regarding the status.

1. On the dashboard under REPORTS & FORMS, choose "Basic Reports" and select “Unprocessed Claims Summary”.

2. This report will show information about all up to date unprocessed claims. There is an option to export as Excel file to save it for personal records. From drop down menu “Export to the selected format” -> select “Excel 97-2003” -> select “Export”.

3. Unprocessed Claims Report will show all claims which are still unpaid.

4. The “Status” column is where the user will see if the claim is submitted, rejected, saved, etc.

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Questions? Check under the HELP tab or send an email to support@mdbilling.ca