Dr.Bill

MDBilling.ca - Complete Knowledge Base

Below are some some frequently asked payment and accounting questions for customers on the “Essentials” and “Concierge” Plans in Ontario.

MDBilling.ca Auto Pay - FAQs

MDB Upload Files - Physician

MDB Download Files - Physician

Megan Halstead

Sophia Jarvi

Cassidy Tonkin

Most commonly asked questions and support articles about the MDBilling.ca products

MDBilling Support

MDBilling.ca is a complete medical billing platform. Learn more about our software, security practices and billing. If you have specific questions about OHIP of MSP, you'll find answers in the sections below.

General

MDBilling - Import Patient, Claims and Referring Physicians Information

MDBilling - How to Sign Up

MDBilling - How To Start Using Our Billing Services?

MDBilling - Do I Need to Install A Software Program to use online medical billing software?

MDBilling - Merging OHIP Numbers From Previous Billing Program

MDBilling - Switching Billing Services

MDBilling - Importing Patient Information

MDBilling - Add or Update Your Credit Card Information with MDBilling.ca

MDBilling - When can I Start Billing OHIP

Here are a few tips, tricks and steps to take as you get started with MDBilling.ca

Getting Started

MDBilling - AutoPay Frequently Asked Questions (FAQ) - OHIP

MDBilling - Apple In-App Purchase (IAP) vs. Web subscription

MDBilling - Physiotherapist Payment Fees and MDBilling Invoice

MDBilling - Medical Billing for Optometrists

Learn about how much medical billing costs and other questions around payment and billing for MDBilling.ca

Pricing & Subscription

MDBilling - How to Change Your Password

MDBilling - Two-Factor Authentication (2FA)

MDBilling - User Security Level Management

MDBilling - How to Protect Yourself From Phishing

MDBilling - Data Storage

MDBilling - How We Backup Your Data

MDBilling - Protecting Your Data

Learn more about how we handle data, protect your privacy and keep your account secure

Privacy & Security

MDBilling - Update to the MSC Payment Schedule (Effective May 1, 2020)

MDBilling - BCP Telehealth GP fees (Effective June 1, 2020)

MDBilling - Amendment to Fee Items 01870 and 01871 (Effective January 17, 2020)

MDBilling - Amendment to D.3.3. for Telephone Counselling (Effective March 13, 2020)

MDBilling - BCP Updates and Reminders (Effective May 1, 2020)

MDBilling - Amendment to BCP (Business Cost Premium) description and Facility

You can find important messages from the BC Ministry of Health and changes to MSP billing in this section

MSP Broadcast Messages

MDBilling - Searching for Service or Diagnostic Codes [BC MSP]

MDBilling - MSP Diagnostic Codes (Dx) Lookup [BC MSP]

MDBilling - How to Bill "No Charge Referral" [BC MSP]

MDBilling - Revenue Report by Location or Shift [BC MSP]

MDBilling - How to Submit Claims for Business Cost Premium (BCP) [BC MSP]

MDBilling - How to Enter Service Clarification Code (SCC) for Rural Retention Premium [BC MSP]

MDBilling - Import Claims with a Spreadsheet [BC MSP]

MDBilling - Generic Referring Practitioner Numbers [BC MSP]

MDBilling - How to Find My Remittance for the Billings Submitted through Another Software [BC MSP]

MDBilling - How to Find My Previous Remittance [BC MSP]

MDBilling - How to Find My Remittance [BC MSP]

MDBilling - How to Delete A Claim [BC MSP]

MDBilling - How to Enter a Claim with Notes and/or Correspondence [BC MSP]

MDBilling - How Long to Receive A Rejection [BC MSP]

MDBilling - How Often Are My Claims Uploaded to MSP [BC MSP]

MDBilling - What Does Each Status Mean [BC MSP]

MDBilling - How to Enter a Percentage Premium Code [BC MSP]

MDBilling - How to Handle Over-Age Claims [BC MSP]

MDBilling - How to Fix a Rejected Claim [BC MSP]

MDBilling - How to Submit with a Different Payee Number [BC MSP]

MDBilling - How to Bill a Newborn Baby [BC MSP]

MDBilling - How to Enter an Out-Of-Province Claim [BC MSP]

MDBilling - How to Enter Three Diagnostic Codes [BC MSP]

MDBilling - How to Enter Anesthetic Procedural Fee Modifiers [BC MSP]

MDBilling - How to Edit or Cancel A Submitted Claim [BC MSP]

MDBilling - Teleplan Online Eligibility Check [BC MSP]

MDBilling - How to Enter Facility Number [BC MSP]

MDBilling - Manage Users [BC MSP]

MDBilling - Direct Pay / Other Insurance - Instructions [BC MSP]

MDBilling - How to Submit Debit Request [BC MSP]

Software - "How to"

MDBilling - When and How do I Receive Payments from MSP [BC MSP]

MDBilling - Bank Account Deposit [BC MSP]

Learn about setting up your payments and common billing issues with MSP.

Claim Payment & Issues

MDBilling - How to Update My Address [BC MSP]

MDBilling - What is My Payee Number [BC MSP]

MDBilling - How to Connect My Data Centre with Your Software [BC MSP]

MDBilling - How to Connect to Teleplan (MDBilling.ca Data Centre) [BC MSP]

MDBilling - How to Apply for Your MSP Practitioner Number [BC MSP]

MDBilling - How to Get/Renew Your Independent Practice License [BC MSP]

MSP Registration & Teleplan

Maya Jhaj-Scott

Everything you need to know about using MDBilling.ca to maximize your OHIP claims can be found in this category.

OHIP

MDBilling - OHIP Billing Codes for Internal Medicine

MDBilling - OHIP Billing Codes for Hospitalist (GP)

MDBilling - OHIP Billing Codes for Anaesthesia

MDBilling - OHIP Billing Codes for Psychiatry

MDBilling - OHIP Billing Codes for Long-Term Care Institution

MDBilling - OHIP Billing Codes for Medical Oncology

MDBilling - OHIP Billing Codes for Hematology

MDBilling - OHIP Billing Codes for Geriatrics

MDBilling - OHIP Billing Codes for Neurology

MDBilling - OHIP Billing Codes for Radiation Oncology

MDBilling - OHIP Billing Codes for Obstetrics and Gynaecology (OBGYN)

Here you'll find cheat sheets for several medical specialties.

OHIP Billing Codes

MDBilling - OHIP Billing Tip #30 - Billing in Multiple Specialties

MDBilling - OHIP Billing Tip #21 - Submitting an RA Inquiry

MDBilling - OHIP Billing Tip #22 - Manual Review

MDBilling - OHIP Billing Tip #23 - Group Billing

MDBilling - OHIP Billing Tip #24 - Forgot Password

MDBilling - OHIP Billing Tip #25 - Billing Profiles (Web Only)

MDBilling - OHIP Billing Tip #26 - Billing IQ

MDBilling - OHIP Billing Tip #27 - Import Claims Spreadsheet

MDBilling - OHIP Billing Tip #28 - Mobile App Data Sharing

MDBilling - OHIP Billing Tip #29 - Accounting Transactions - "Recovery - Automated Estimated Payment"

MDBilling - OHIP Billing Tip #20 - Custom Facilities - Clinic and Outpatient Segmentation

MDBilling - OHIP Billing Tip #31 - Updating Banking Information with the Ministry

MDBilling - OHIP Billing Tip #32 - Adding New Referring Physician

MDBilling - OHIP Billing Tip #33 - Updating Credit Card Information

MDBilling - OHIP Billing Tip #34 - Stale Dated Claims

MDBilling - OHIP Billing Tip #35 - Finding OHIP Claims Assessor

MDBilling - OHIP Billing Tip #36 - Group vs Solo EDT Account

MDBilling - OHIP Billing Tip #37 - OPS BPS/BPS Secure Password Change

MDBilling - OHIP Billing Tip #10 - Mobile app

MDBilling - OHIP Billing Tip #1 - Getting Started with MDBilling.ca

MDBilling - OHIP Billing Tip #2 - Claim Submission Process

MDBilling - OHIP Billing Tip #3 - Getting Help - Using MDBilling.ca Software

MDBilling - OHIP Billing Tip #4 - Resubmitting a Rejected Claim

MDBilling - OHIP Billing Tip #5 - Searching for Service or Diagnostic Codes

MDBilling - OHIP Billing Tip #6 - Deleting a Claim

MDBilling - OHIP Billing Tip #7 - MDBilling.ca Invoicing

MDBilling - OHIP Billing Tip #8 - Reconciliation - Payment Reports

MDBilling - OHIP Billing Tip #9 - Correcting OHIP Error Code EH2 - Version Code Rejection

MDBilling - Classic Templates and Favourite Codes

MDBilling - OHIP Billing Tip #11 - My Patient List

MDBilling - OHIP Billing Tip #12 - Updating My Profile

MDBilling - OHIP Billing Tip #13 - Time Saving Tip - Multiple Service Dates

MDBilling - OHIP Billing Tip #14 - Manage Users

MDBilling - OHIP Billing Tip #15 - DIY Medical Billing Resources

MDBilling - OHIP Billing Tip #16 - Reconciliation - Unprocessed Claims

MDBilling - OHIP Billing Tip #17 - Time Saving Tips - Enable Last Service Date / Referring Physician / Diagnostic Code / Admission Date

MDBilling - OHIP Billing Tip #18 - Time Saving Tip - Universal Templates

MDBilling - OHIP Billing Tip #19 - Out of Province/Country Billing

Useful tips and hints on how to use our OHIP billing software

OHIP Billing Tip Library

MDBilling - How to Bill Code J149

MDBilling - How to Enter Psychiatric Premiums

MDBilling - How To Find the Claim Number

MDBilling - Special Visit Premiums OHIP

MDBilling - Adjusted Payment Explanation

MDBilling - Age Premiums Payment

MDBilling - Obtaining Version Code

MDBilling - How to Invoice No Show Patients

MDBilling - Rejected Claim Archived By Mistake

MDBilling - Ministry of Health Claim's Batch Confirmation Number

MDBilling - What is Shadow Billing in Ontario

MDBilling - How To Enter Age Premiums

MDBilling - Resubmission of Stale Dated Rejected Claim

MDBilling - Claims Adjustment - Group Billing - Code I2

MDBilling - GP Special Premium

MDBilling - Verifying Last V404/V406/V409 For Patients

MDBilling - Out-of-Province Referring Physician

MDBilling - How to Submit A Claim for Infants

MDBilling - How to Bill A Pre-assigned Newborn Health Number

MDBilling - OHIP Diagnostic Codes (Dx) Lookup

MDBilling - How to Remove a Custom Facility

MDBilling - Ad-Hoc Billing Service

OHIP Billing - "How to"

MDBilling - Basic Video Tutorials

MDBilling - Advanced Medical Billing Video Tutorials

MDBilling - OHIP Medical Billing Time Saving Features

MDBilling - Mobile App - Quick tutorials

MDBilling - My Patient List

MDBilling - Specific to Disciplines

MDBilling - Learn Hospitalist Billing in Under 13 Minutes

MDBilling - Learn Surgical Billing in Under 15 Minutes

MDBilling - Learn Psychiatry Billing in Under 8 Minutes

MDBilling - Learn Internal Medicine Billing in Under 11 Minutes

MDBilling - Learn Anesthesia Billing in Under 7 Minutes

OHIP Billing Video Tutorials

MDBilling - VTC - Virtual Tech Code Required

MDBilling - A2A - Patient is underage or overage for this service code

MDBilling - A2B – This service is not normally performed for this sex

MDBilling - A3F – No fee exists for this service code on this date of service

MDBilling - A34  -  Duplicate service codes submitted

MDBilling - A36 - Claimed by Other Practitioner

MDBilling - A3E - No such service code for date of service

MDBilling - A3H - Max # Ser FSM Ref MC

MDBilling - A4D - Invalid specialty for this service code

MDBilling - AC1 - Rejection (AC1 Error) - Maximum reached

MDBilling - AC4 / ARF - Invalid Referral Number

MDBilling - AD1 / AD9 - Corresponding procedure not claimed/Premium not allowed alone

MDBilling - AD5 - Service code only allowed once per patient per day

MDBilling - ADF/DF - Corresponding procedure invalid, omitted or paid at zero

MDBilling - AH5 -  Invalid hospital admission date

MDBilling - AH8 - Hospital and/or Admission Date is missing or invalid

MDBilling - ASP - Not allowed with surgical procedure

MDBilling - VW1 – Invalid WCB Service

MDBilling - AH9 – Diagnostic/miscellaneous service for hospital patient is not allowed on a fee-for-service basis – included in the hospital global budget

MDBilling - Rejection - Incorrect District Code

MDBilling - AMR - Minimum service requirements have not been met

Learn how to fix OHIP rejections and get your claims paid

OHIP Rejection Code Library