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Not seeing claims older than 3 years old on my web and mobile apps
Not seeing claims older than 3 years old on my web and mobile apps

Email us to access historical claims

Ashley Fong avatar
Written by Ashley Fong
Updated over a week ago

Claims that are older than 3 years from today’s date are still stored in our database, but they do not appear on the web or mobile apps so that the apps run smoothly and quickly as you bill.

If you’re looking to access claims older than 3 years, email us at billing@dr-bill.ca and one of our agents will assist you.

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