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When can I start entering claims?
When can I start entering claims?

Have you recently signed up and you're wondering when you can start submitting?

Megan Halstead avatar
Written by Megan Halstead
Updated over a week ago

With Dr.Bill, you can start billing on our platform immediately after signing up. Depending on your province of practice, and ministry processing times for paperwork/connections, your claims will state 'Pending' or 'Pending Account Completion' until your account is fully active.

All claims logged are stored on our secure server until you are connected to us.

MSP takes approximately 7-10 business days to process applications and we will notify you as soon as you become connected.

AHS takes approximately 10-14 business days to process applications and we will notify you as soon as you become connected.

OHIP connection is through Go Secure, and if information provided upon sign up is correct, our team processes these connections within 2 business days.

To ensure there are no delays, please complete all required paperwork or connection steps as soon as possible once signed up with our platform.

After you are connected your claims will be submitted to automatically for processing with the respective ministry following the claim submissions below:

MSP claim submission takes place daily every 4-6 hours once connected.

AHS claim submission takes place daily around 11:00 AM once connected.

OHIP claim submission takes place daily around 11:00 PM EST once connected.

If you're running into issues with connection, or your claims are pending but you think you are connected, please reach out to our team at help@dr-bill.ca.

Happy Billing!

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