How to Enter a Claim with Notes and/or Correspondence?
To add electronic notes to your claim, click on the Add Note/Form button. A Note window will pop up for you to add additional information attached to the claim.
When toggling Yes for Paper Correspondence, fax your supporting documents to the MSP: Practitioner and Patient Services Claims Support: 250 405-3593 (fax)
For most claims, do not toggle this button as it may delay the processing of your claims.