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MDBilling - Apple In-App Purchase (IAP) vs. Web subscription
MDBilling - Apple In-App Purchase (IAP) vs. Web subscription
Sophia Jarvi avatar
Written by Sophia Jarvi
Updated over 5 months ago

What's the difference between Apple's in-app purchase (IAP) vs. web subscription?

What is Apple In-App Purchase (IAP)?

Apple offers an ability to purchase a software vendor's subscriptions through its App Store. Apple keeps 30% of the revenue and provides 70% of the rest to the software vendor.

Why are you offering a different plan on the Apple App store (fixed monthly price) than your web subscription (% of paid claims)?

Apple is forcing all software vendors to offer an In-App Purchase option on their apps. Failure to do so will result in our app being discontinued from the App store -- see Epic Games(Fornite) vs. Apple dispute.

We know that our customers love our pay-as-you-go (% based) pricing. However, Apple's policy does not allow us to provide a % based pricing - only a fixed monthly fee.

I am an existing MDBilling.ca customer, do I need to subscribe through the Apple Store?

Not at all.

If you are an existing MDBilling.ca customer, simply login with your existing credentials.

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If you have forgotten your credentials, you can retrieve them as follows:

Do I have a choice to sign-up between the Apple In-App (fixed fee plan) vs. Web (% paid claims)?

Absolutely! You can enroll through our typical web sign-up process. We will create your account within one business day and email your credentials.

You can then login to the app under "Login with your MDBilling.ca account"

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Can you summarize the differences between Apple In-App vs. Web subscriptions?

Apple In-App Purchase

Web

Pricing

Flat $44.99/month

Includes 1 hour of ad-hoc every 3 months.

0.25% of paid claims

Free Trial

First 30 days free

n/a

Sign-up process

Within the app

On the web

Deleting & reinstalling app

Once you re-install, you will be automatically signed in.

You will need to re-enter your credentials.

Cancelling Subscription

You will need to cancel within your iPhone/iPad: Settings --> Your name (Apple ID, iCloud, iTunes & App Store) --> Subscriptions.

Refer for more details.

Your plan is pay-as-you-go. You will not be charged unless you have paid claims submitted through us.

If you still like to cancel, navigate to our web portal --> Settings --> Close My Account.

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