Submission Errors

What does it mean when it says I have submission errors?

Megan Halstead avatar
Written by Megan Halstead
Updated over a week ago

Submission errors are claims that have not passed the pre-edit approval process by MSP or OHIP. Typically these are patient insurance issues or referring physician issues.

If you log in at you will see Billing Issues in the top right. You can then see the breakdown of your refusals.

If you are on a plan that includes rejection management, there may be messages under your Billing Issues. These are things that we have sent to you and require your input. Anything else we handle for you.

***Billing in Ontario? Want to know how to maximize your Ontario Billing? Check out our Ultimate OHIP Billing Guide.

Did this answer your question?