If your claims are not being submitted and you're getting a status saying “pending payment number,” it means our service is still processing the payment number with MSP.

As soon as this process is complete, we'll update your account with your payee number and your claims will automatically be submitted for you.

Remember: you can start submitting claims right away.
Your claims are held on our secure server until you are officially connected to Dr. Bill. Once connected, your claims are submitted on the next MSP cut off date.  

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