Submission errors are claims that have not passed the pre-edit approval process by MSP or OHIP. Typically these are patient insurance issues or referring physician issues.

If you log in at you will see Billing Issues in the top right. You can then see the breakdown of your refusals.

If you are on a plan that includes rejection management, there may be messages under your Billing Issues. These are things that we have sent to you and require your input. Anything else we handle for you. 

Did this answer your question?