Pending Claims
​These are claims that are currently sitting in our system awaiting upload to MSP.  For example, claims added yesterday will be Pending until they are officially submitted tonight.

On Hold Claims
​These are claims that MSP has received but for whatever reason is processing manually. After an adjudicator reviews and processes the claim manually we will be able to make any adjustments if needed. Processing times will vary greatly depending on MSP staffing, workload, and the claim itself.